Speech-Soft Solutions and LumenVox Enter New Partnership –Speech-Soft Becomes LumenVox Skills Certified

LumenVox and Speech-Soft Solutions announced today that Speech-Soft has officially become a LumenVox Skills Certified Partner. LumenVox Partner Skills Certification demonstrates Speech-Soft’s capability to deliver high quality speech solutions based on the LumenVox speech automation suite. Speech-Soft develops and supports speech-enabled applications on major IVR and intelligent conversational systems. Speech-Soft utilizes the LumenVox Speech Recognizer (ASR) and Text-To-Speech Server (TTS) to provide a scalable carrier-grade self-service environment within the Contact Center and specialized speech applications.

“Speech-Soft is known to offer its customers easier, faster and better natural language, chatbot and conversational application solutions in multi-channel environments,” said Ed Miller, LumenVox CEO. “That approach dovetails perfectly with our focus on innovation, added value and customer satisfaction. We are excited that Speech-Soft can enhance its offerings as a LumenVox Skills Certified Partner.”

Speech-Soft Solutions is a global speech innovator, providing directed and NLU speech and chatbot applications as well as support in the contact center and intelligent virtual assistant environments. Speech-Soft provides a wide range of services including: VUI and application design, development, test, deploy, tune, reporting, support and ongoing managed services for speech and chatbot applications.

“This LumenVox partnership enables Speech-Soft to offer a unique bundling of products tailored to the needs of our customers,” said JP Reddy, COO of Speech-Soft. “With our top speech scientists and architects achieving LumenVox Skills certification, we can offer our customers ever more cost-effective and innovative solutions to their business problems.”

LumenVox is a speech automation…

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