Maestro PMS Implements eLearning Across all Systems to Simplify Staff Training

Pocono Manor Resort and Spa

Maestro’s eLearning Web Tutorials helped us learn how to use the system, and showed the ‘why’ behind Maestro’s functionality so we understood the system and how to best use it to serve guests.

When an independent operator hires staff, they want their new team members to start fast. With a legacy of providing PMS spanning more than 30 years, Maestro’s team understands the needs of hotel operations and systems training. That is why they built online tutorials and eLearning functionality into their family of 20+ Maestro PMS property software solutions. Maestro’s eLearning system helps property staff and managers gain confidence in property software system use so they can focus on guest needs as quickly as possible.

“When we converted from another sales and catering to Maestro our team had to learn a new system. Maestro’s eLearning Web Tutorials helped us learn how to use the system, and showed the ‘why’ behind Maestro’s functionality so we understood the system and how to best use it to serve guests,” said Susan Corrigan, Director of Sales at Pocono Manor Resort and Spa. “When I saw how well Maestro’s eLearning courses worked to show my team how to use the system I asked them all to take the tutorials as part of their job.”

Many operators incorporate Maestro’s eLearning training courses into property instruction guides to train new staff quickly and efficiently. Maestro eLearning offers 31 courses that are fully-integrated with the Maestro Front Office System and its other modules.

eLearning is a standard part of Maestro’s free Diamond Plus Service and includes “anywhere – anytime” online webinars. “Maestro’s Diamond Plus service…

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