itSMF USA and 451 Renew Strategic Partnership

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“Allows us to bring relevant information forward through research reports.” says, Cathy Kirch, President

IT Service Management Forum (itSMF) USA and 451 Research renew strategic partnership. This partnership represents mutual objectives to advance ITSM by leveraging global research and input from industry practitioners.

Data Driven Decisions

Nobody knows exactly what the future will bring, but analyzing trends and using objective research provides the insight to make strategic, fact based decisions. This partnership will continue to provide results of this valuable research to the members of itSMF USA through 451 Research reports while including the membership of itSMF USA in 451 Research’s industry-leading primary research. “The 451 Research partnership is an important agreement to benefit our members as it allows us to bring relevant information forward through the research reports provided to us by our partner.” says, Cathy Kirch – President itSMF, USA.

The alliance between itSMF USA and 451 Research will also result in greater dissemination of knowledge through the delivery of reports to attendees of itSMF USA’s FUSION 17 Service Management conference to be held in Orlando, FL, October 31- November 3.


itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the ongoing development and promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity…

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