Illinois Department of Children and Family Services investigators are overwhelmed by high caseloads and are being pressured to quickly close their abuse probes, even when they have not performed basic tasks like contacting police and doctors, according to several experts and lawmakers who spoke Tuesday at a joint House-Senate hearing in Springfield.
Front and center at the 90-minute hearing was state child welfare director George Sheldon, who faced intense criticism about the recent deaths of youth who had been the subject of DCFS investigations as well as the agency’s failure to protect vulnerable children and their families.
The hearing was prompted by a May 11 Tribune report on three Cook County cases in which children died of beatings or starvation shortly after DCFS closed investigations into mistreatment in their homes, as well as the case of 17-month-old Semaj Crosby, who was found dead last month in her Joliet Township home after the agency closed four neglect probes, and was in the midst of two more. At the hearing Tuesday, the agency revealed it had conducted several additional probes involving other youth in the same house.
State Rep. Mary Flowers, D-Chicago, said she also was troubled by the Tribune’s account of a new DCFS program called Blue Star that offers overtime pay to Cook County investigators who significantly boost the percentage of cases they close within 14 days. “Enough is enough,” Flowers said. “Our families are suffering.”
Sheldon defended the agency but acknowledged that investigations sometimes failed and children were harmed because his workers often were not communicating properly with each other or with outside agencies and private contractors.
“We’ve got to do a better job of coordination,” Sheldon said at the hearing.
Sheldon’s testimony came as he continues to weigh whether or not to leave the agency. Last week a Florida nonprofit offered him its top job with a $210,000 annual…