A high street bank is warning customers to be vigilant after scammers stole a grandmother’s life savings by sending her a fake card reader machine.
The device, which is used for online banking, was sent to the elderly woman without request purporting to be from the Royal Bank of Scotland.
Before she was able to return it to the bank, the heartless thieves obtained her phone number and called her about activating it.
When she said she didn’t want it, they offered to cancel it for her if she could put in her card and details into the machine.
The following day every penny had been wiped from her account. A friend of hers posted a message warning others about the scam on Facebook, which went viral.
Now the bank are reminding customers it will never ask for card details over the phone, reports the Manchester Evening News.
A spokeswoman for The Royal Bank of Scotland, in response to the viral Facebook message, told the MEN the bank will never call and ask for card reader codes and if this happens, to end the call immediately.
She said: “The Royal Bank of Scotland uses a digital banking card reader to authorise transactions leaving your account via your digital banking. If you get a phone call saying it’s your bank, the police, or another company you trust and they ask for card reader codes, end the call immediately.
“Your bank will never ask for third party reader codes over the phone and you should not disclose these to any third party under any circumstances.
“If you receive a card reader in the post that you’ve not requested, report it to us immediately.”
Patricia Barry, from Greater Manchester, who knows the victim, posted the message on Facebook, which was shared more than 50,000 times.
In her post, Patricia wrote: “URGENT!! Can I just…